- #Microsoft dynamics pos 2012 price update#
- #Microsoft dynamics pos 2012 price registration#
- #Microsoft dynamics pos 2012 price code#
If this is for a return order that is directly linked to an original sales order in the system you may select the batch drop down and select the reference tab to find the batch number from the original order.įinally, select Post all once you have completed registering each of your lines and close out of the screen.
#Microsoft dynamics pos 2012 price registration#
Now you must select the Add button on the registration screen and select a Batch number and Location (if required) for the product that is being returned.
#Microsoft dynamics pos 2012 price code#
You may select a disposition code with one of the following actions:
#Microsoft dynamics pos 2012 price update#
Click on Update Line > Registration to register the product so that receiving will know what to do with it when it comes in the door. Note that immediately after selecting this disposition code your order line will go into a status of Received.ī. If the goods are being returned by the customer to your facility we must select a disposition code upon receipt registration. The Item and Unit price fields will fill in automatically.Ħ. You now must select a disposition code for the return that indicates what will happen with the returned goods.Ī. If the goods are not actually being returned to our facility but we will still be issuing the customer a credit select the Credit only disposition code on the Line Details of the sales order.Ĭredit only is the only disposition code action that we can choose from the sales order line itself – this is because this is the only disposition code that does not require a receipt of goods. Select the original sales order and which lines to include and click OK.
Select your Customer account in the return order creation formĤ. Open up the General fast tab and enter in an RMA number for the return and click OK.Ī. If this return order is not tied to an original sales order enter in your Item and Unit price for the customer return order.ī. If the return order is tied to an original sales order click on Return > Find sales order in the Return order action pane. From the return orders list page click New > Return order in the Return order action pane to create a new return order.ģ. Let’s get started!ġ. Click Area Page node: Sales and Marketing -> Common -> Return orders -> All Return ordersĢ.
This step by step guide includes the critical step of selecting a disposition code in processing a return order – this step is so critical because it determines what you are going to do with the inventory that is being returned and triggers next steps accordingly. In this blog post we are going to go through the life cycle of processing a return sales order. There are a lot of steps to properly processing a return sales order in Dynamics AX, if you miss a critical step you may be scratching your head as to why you can’t receive or process the credit against this Sales Order return. Posted on: J| By: Jarrod Kraemer | Microsoft Dynamics AX/365 Processing Customer Returns in Microsoft Dynamics AX 2012